Refund policy

Last Updated: September 7, 2026

At Cmeiid, we want you to be satisfied with your purchase. This Return & Refund Policy explains our return eligibility, return process, refund procedures, and other important information for purchases made through www.cmeiid.com.

1. Return Period

We offer a 30-day return period.

You have 30 calendar days from the date your order is delivered to request a return.

2. Return Eligibility

To be eligible for a return, the item must:

  • Be unworn and unused.
  • Be in the same condition as received.
  • Have all original tags attached.
  • Include original packaging where applicable.
  • Include proof of purchase, such as your order number or purchase confirmation.

Items that do not meet these requirements may not be eligible for return.

3. How to Start a Return

To request a return, please contact us at:

Email: hello@cmeiid.com

Please include:

  • Your order number.
  • The email address used for the purchase.
  • The reason for your return request.

After reviewing your request, we will provide return instructions.

Please do not send items back before receiving return authorization. Unauthorized returns may not be accepted.

4. Return Method

Returns are accepted by mail only.

Customers should follow the return instructions provided by our customer service team.

We recommend using a trackable shipping method and keeping your shipping receipt until the return process is completed.

5. Return Shipping Costs

Customers are responsible for return shipping costs for:

  • Change of mind.
  • Incorrect size selection.
  • Incorrect color selection.
  • Personal preference.

Cmeiid will be responsible for return shipping costs when:

  • The item received is defective.
  • The item is damaged upon arrival.
  • The wrong item was sent.

6. Damaged, Defective, or Incorrect Items

Please inspect your order after delivery.

If you receive a damaged, defective, or incorrect item, contact us as soon as possible.

Please provide:

  • Order number.
  • Photos of the item.
  • Photos of packaging if applicable.
  • Description of the issue.

We will review your request and provide an appropriate solution.

7. Non-Returnable Items

The following items cannot be returned:

  • Final sale items.
  • Gift cards.
  • Customized or personalized products.
  • Items that have been worn, washed, altered, or damaged after delivery.
  • Items returned without original tags or required packaging.

8. Exchanges

We currently do not offer direct exchanges.

If you need a different size, color, or style, please return the eligible item and place a new order.

9. Refunds

Once your returned item has been received and inspected, we will notify you of the refund result.

If approved, refunds will be issued to the original payment method.

Refunds are typically processed within:

5 business days after approval

Additional processing time may be required by your bank or payment provider.

10. Original Shipping Charges

Original shipping charges are generally non-refundable unless the return is caused by an error from Cmeiid.

11. Restocking Fee

Cmeiid does not charge any restocking fee for eligible returns.

12. Return Address

Returns must be authorized before sending items.

Cmeiid

990 W Govan St
Grenada, MS 38901
United States

13. Contact Information

For questions regarding returns or refunds, please contact us:

Email: hello@cmeiid.com

Phone: +1 662-343-3943

Customer Support Hours:

Monday – Saturday: 9:00 AM – 6:00 PM MT

Sunday: Closed

We aim to respond within 24–48 business hours.